We offer Free Shipping for qualified US orders over $35.00 after any discounts and before taxes; some conditions apply. Eligible customers must select the FREE SHIPPING option on the shipping page, during the checkout process, to take advantage of the offer.
Transit time for the free shipping option in the United States is normally 2-8 working days. Transit times for other shipping methods are automatically calculated for you during the checkout process.
For orders that do not qualify for Free Shipping, we offer discounted UPS shipping rates. To calculate the rate to your destination, click on the "Estimate shipping cost" link on the shopping cart page.
Unfortunately, because of high shipping costs, we cannot offer Free Shipping for:
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We will offer a full refund or store credit for unused products if returned to us within 365 days of the order date. New, unused and unopened (for items that come in sealed packaging) merchandise will be refunded in full. Please note that:
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Balm is more like a lotion. It spreads easily, but leaves a greasy feeling. If you put only enough to coat the skin, it doesn't make your skin feel nourished. If you use more, the greasy feeling is even worse and you are afraid to tough anything for fear of leaving a residue mark. Eventually the greasy feeling goes away and your hands do feel nourished, but only if you put a lot on - a thin coat does not do it. I would prefer more of a cream consistency with a less greasy base. In addition, I would prefer a fragrance-free product. I did not care for the current fragrance used.
Is real quality.