We offer Free Shipping for qualified US orders over $35.00 after any discounts and before taxes; some conditions apply. Eligible customers must select the FREE SHIPPING option on the shipping page, during the checkout process, to take advantage of the offer.
Transit time for the free shipping option in the United States is normally 2-8 working days. Transit times for other shipping methods are automatically calculated for you during the checkout process.
For orders that do not qualify for Free Shipping, we offer discounted UPS shipping rates. To calculate the rate to your destination, click on the "Estimate shipping cost" link on the shopping cart page.
Unfortunately, because of high shipping costs, we cannot offer Free Shipping for:
For more information about shipping policies click here (opens in a new tab).
We will offer a full refund or store credit for unused products if returned to us within 365 days of the order date. New, unused and unopened (for items that come in sealed packaging) merchandise will be refunded in full. Please note that:
For more information about return procedures, click here (opens in a new tab).
Received my order today. Thank you for the prompt service. This is my third order with you and I have been impressed by the service you have given. I will say that the products you carry are of great quality and for me, it is important to know that I will get top quality items from a supplier that also quality controls their suppliers. What that said; In this last shipment I was a little disappointed with one item. I just find the craftsmanship is sub-standard or of poor quality. I�۪m referring to the Vie-long Horse hair Brush. It was in a package that was damaged or pre-opened although it looked clean. I found the barrel of the brush to be of sub-standard quality and finish for such a brush. The edges are not clean (rough) and you can actually see a large bubble inside the barrel, in the adhesive used to attached the horse hair to the barrel. At first I thought, 'You get what you pay for', but I then I thought of the other Omega brushes I purchased at the drug store for less than 10$. Those were all of better quality for less than half the price. Best regards, P. Vitulli.