We offer free shipping for qualified US orders over $35.00 (after any discounts and before applicable taxes and shipping charges.  Gift card purchases do not count toward the $35 minimum requirement); some conditions apply. This free shipping offer may not be combined with any other discounts or promotions.

Unfortunately, because of high shipping costs, we cannot offer free shipping for:

  • Orders outside U.S.A. (subject to the exceptions set out below);
  • Orders from Alaska, Hawaii, Associated States, Puerto Rico, US Military Addresses (APO, AFO, etc); 

Shipping costs are calculated using automated software. Shipping charges vary depending on the location, size and weight of package.

Back to top


Estimated delivery times for free shipping option


2-8 working days


Delivery times for other shipping methods and destinations

Our automatic shipping rates calculator on your CART  page  will help you find the cost to ship your order . For estimated delivery  times, click CHECKOUT and enter your full shipping address on the next page. Our  shipping method calculator will give you a more complete breakdown of your available shipping options.  

Back to top


Business Days

A working or business day is a regular work day. Business days do not include weekends or statutory holidays.

Back to top


Processing Times

Orders received between Monday and Friday are usually processed within two business days. Orders are not processed on statutory holidays or weekends. Orders received on Saturday and Sunday are usually processed by 6PM EST on Tuesday.

Back to top


No On-time Guarantee

We have no control over shipping carriers, their operations, or events that affect their delivery schedules. Therefore, we do not guarantee on-time delivery.

Back to top


No Liability for Customer Data Entry Errors or Customer Absence

We are not responsible for any errors you make in order's contents, delivery address entry or if you are not available to receive the order. Please review your order and contact us immediately if you find mistakes. In case your order gets returned to us due to your data entry error or your absence at the time of delivery, we can:

  • •  Issue a Refund:We will issue a refund if you choose to cancel your order after such an instance of non-delivery. We will deduct the original shipping fee from your refund, as well as any additional charges/penalties Canada Post (or other shipping carrier) applies for returning the package to us; or
  • •  Re-ship: In such cases, an additional fee will apply to reship your goods.

Back to top


No Liability for Damages Caused by Inclement Weather

The risk of loss of any Product(s) ordered through this Site shall transfer to you upon delivery of the Product(s) to the shipping carrier.  For example, and without limiting the generality of the foregoing, we have no control over and are not responsible for weather-related damages occurred during Product transit after shipping, such as, but not limited to, Product breakages due to freezing.

NOTE: This Shipping Policy is incorporated by reference into the Terms of Use and does not set out all of the terms and conditions that may be applicable to your transaction (see full Terms of Use in this regard). In the event of a conflict between this Shipping Policy and the Terms of Use, the Terms of Use shall take precedence to the extent of the conflict.

If you have any questions about our Shipping Policy, please feel free to contact us.

Back to top


Holiday Shipping Schedule for 2017

We thank you for choosing us as your holiday shopping destination. During this time of the year, we will do our best to process and ship your orders as fast as possible, as we would like you to receive your gifts on time. To this end, there are a few things that are worth considering when placing your order.

This time of the year sees great volumes of parcels being shipped, and postal services and couriers will drop their on-time guarantees and possibly run one or two business days behind schedule. Please use our "Quick shipping cost estimate" tool, located in the shopping cart page to determine your parcel's transit time (and add 1 or 2 business days to that estimate for safety).

Though the "Quick shipping cost estimate" is the best tool to determine transit times, here is a quick guide with the best dates to order by based on your location and type of shipping service ( please note: these shipping times are not guaranteed):

Within the United States  

Free Shipping 
Order by December 18.

Priority Express
Order by December 20.

Order by December 8.
*AE ZIP 093 – Order by December 1 .

*Note: Orders to Alaska, Hawaii, Associated States, and Puerto Rico may take longer than noted.

International Orders*  

USPS First Class International & Priority Mail International
Order by December 5.

USPS Priority Mail Express International
Order by December 11.

DHL Express
Order by December 19.

*Note: Orders may take longer than noted.  

We cannot guarantee on-time delivery during the holiday season.

Back to top

News & Updates

I would like to receive the Newsletter and any updates, promotions and other information from Fendrihan USA Inc. You can withdraw your consent at any time. Please refer to our Privacy Policy or Contact Us for more details.

You are about to switch websites

Remember: Your login details and gift vouchers won't work on our other sites.