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We will offer a full refund or store credit for unused products if returned to us within 365 days of the order date. New, unused and unopened (for items that come in sealed packaging) merchandise will be refunded in full. Please note that:
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I just got this about two weeks ago and wanted to give it a couple runs before I wrote my review. I am using a stainless steel bowl and a silvertip badger brush to mix this cream. The cream lathers up quickly and nicely. It is also very efficient (a little goes a long way). However, I have one major objection. The lather dries up too quickly and flakes. I have tried adding more water, less water, keeping the lather warm, everything. Even with my safety razor, the lather does not stay wet. I start on my right side and by the time I get to the left (aprox 20-30 seconds) the lather has dried and the blade begins to stick. Personally, I would not re-buy this product. But is does have its quality aspects.